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Welcome Kit

Here is where you can find everything you need to inform residents and promote your new technology. Download and print these materials to use before and immediately after your upgrade.

Onboarding Resources

Material Name
Material Description
English
Translations
Use this flyer to inform residents on how the One Tap Away app works, how to transfer existing funds to the app, and general FAQs.
Size: 8.5" x 11"
Updated: March 2025
This card can be distributed to residents to share app features and answers to common questions.
Size: 8.5" x 11"
Updated: March 2025
This set of 5 different flyers can be displayed in coin or card laundry rooms before an upgrade to One Tap Away to introduce the benefits of app features and digital payments.
Size: 8.5" x 11"
Updated: March 2025
This flyer can be used as an announcement to residents that the laundry room will be upgraded with One Tap Away.
Size: 11in x 17in
Updated: March 2025

Email Templates (for properties using Coin or Card)

Material Name
Material Description
English
Translations
This email template can be copy & pasted and is intended to be shared with residents at properties that use coin, ESD, or CSC laundry cards for laundry payment. This is email 1 of 2 and intended to be shared 14 days pre-upgrade to inform and educate residents.
Updated: December 2024
This email template can be copy & pasted and is intended to be shared with residents at properties that use coin, ESD, or CSC laundry cards for laundry payment. This is email 2 of 2 and intended to be shared 7 days pre-upgrade to inform and educate residents.
Updated: December 2024

Video

Material Name
Material Description
English
Translations
This video shows residents how to download and get started on One Tap Away.
Updated: April 2025