Onboarding Resources
Material Name
Material Description
English
Translations
This flyer can be posted on each laundry room door ahead of the upgrade to let residents know an upgrade is coming soon.
Size: 8.5" x 11"
Updated: March 2025
This set of 5 different flyers can be displayed in coin or card laundry rooms before an upgrade to One Tap Away to introduce the benefits of app features and digital payments.
Size: 8.5" x 11"
Updated: March 2025
This flyer can be used as an announcement to residents that the laundry room will be upgraded with One Tap Away.
Size: 11in x 17in
Updated: March 2025
Email Templates (for properties using Coin or Card)
Material Name
Material Description
English
Translations
This email template can be copy & pasted and is intended to be shared with residents at properties that use coin, ESD, or CSC laundry cards for laundry payment. This is email 1 of 2 and intended to be shared 14 days pre-upgrade to inform and educate residents.
Updated: December 2024
This email template can be copy & pasted and is intended to be shared with residents at properties that use coin, ESD, or CSC laundry cards for laundry payment. This is email 2 of 2 and intended to be shared 7 days pre-upgrade to inform and educate residents.
Updated: December 2024
This email template can be downloaded and emailed. Its intended purpose is to be shared with residents at properties to inform and educate residents on how to download the app. It also includes some useful tips on how to get started.
Video
Material Name
Material Description
English
Translations
Copy Link
This video shows residents how to download and get started on One Tap Away.
Updated: April 2025